Returns & Refunds

Thank you for choosing to shop at Our Website.

If, for any reason, your purchase doesn’t meet your expectations, please familiarize yourself with our refund and return policy below.

Interpretation and Definitions

Interpretation

The capitalized words used in this policy have specific meanings as defined under certain conditions. These definitions apply whether the terms are in singular or plural form.

Definitions

Company: GOLDENPEAK CONVERGENCE LTD

NO 44, EBITU UKIWE STREET JABI, ABUJA, FCT, NIGERIA

Registration Number: 8153414

 

Website: Refers to our URL accessible at https://pixelthemeforge.com/
Service: Refers to the Website.
Orders: Refers to your purchase requests made on our Website.
Goods: Refers to the items, both tangible and digital, offered for sale on the Service.
You: Refers to the individual, company, or legal entity accessing or using the Service.

Your Right to Cancel Your Order

While we believe you’ll enjoy our products and goods, we understand that you may need to cancel your Order. To exercise your right of cancellation, please notify us through a clear statement by:

Email: [email protected]

Refunds will be processed within 14 days of receiving your refund request. We will reimburse you using the same payment method you used for the Order, with no additional fees.

Digital Goods

Recurring Digital Goods and/or Subscriptions (“Subscription”): You have the right to cancel your Subscription at any time by contacting our support. Cancellations take effect on the following day, with no refund for partial Subscription cycles.

One-Time Digital Goods: You can cancel your Order within 7 days of purchase by contacting our support. Refunds are issued if the Digital Good doesn’t perform as described. No refunds for purchase abuse.

Digital Services as Digital Goods (Digital Services): Returns and refunds for Digital Services are evaluated on a case-by-case basis. Cancellation requests should be sent to our support. Factors considered include Terms of Use, execution of services, and proper use. Incomplete Orders can be canceled within 7 days of placement, while completed Orders or milestones can be canceled within 3 days of delivery or Notice.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Email: [email protected]

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